Contact Us
For any questions or support, our team is here to help you. Reach out to Amy Shorette, our Property Manager, for immediate assistance. You can also use our contact form in regards to site content, your stay, or any business related inquiries. Our contact form responses are monitored by the Caron family in California, so response times may vary, but we prioritize your needs and will get back to you as soon as we can.*
Contacting Guest Support and Communication
When you use our contact form, please provide as much detail as possible regarding your specific needs. If you are inquiring about a potential booking via our contact rental cabin form, including your preferred dates and the number of guests will help us provide a more accurate response. For guests currently staying at the lookout, we recommend calling Amy Shorette or Vacasa directly for the fastest possible service, as the Caron family monitors the digital inbox from California.
The Moose River Lookout Experience
Our goal is to ensure every guest has a memorable and seamless experience. Because we are a family-owned operation, we take a personal interest in your comfort and the quality of your stay. We are committed to high standards of hospitality to ensure your time in Rockwood is relaxing and stress-free. Whether you are here for world-class fishing, expansive snowmobile trails, or a quiet retreat near Mount Kineo, we are dedicated to making your visit to Moosehead Lake an exceptional experience.
Working with Vacasa Management
By partnering with Vacasa, we are able to provide our guests with professional-grade hospitality and 24/7 peace of mind. While the Caron family focuses on the digital experience and sharing our love for Maine through our blog, Vacasa and Amy Shorette ensure the property is maintained to the highest standards. This partnership allows us to offer the best of both worlds: the localized care of a professional property manager and the heart of a family-run business. Please don’t hesitate to contact Vacasa directly for support.
Exploring Rockwood and Beyond
If your inquiry is related to local recommendations, we encourage you to check out our latest blog posts. We frequently update our content with information on:
- Seasonal Events: From ice fishing derbies to summer festivals.
- Outdoor Activities: Detailed guides on hiking Big Moose Mountain or navigating the Moose River.
- Local Dining: Our favorite spots for a post-hike meal in the Moosehead Lake region.
We understand that planning a trip to Northern Maine can involve many moving parts. If you have questions about trail access, local equipment rentals, or the best time of year to spot a moose, please don’t hesitate to reach out. We are committed to being a bridge between our guests and the local businesses that make this region so special.
Whether you have questions about your upcoming stay or need assistance while onsite, remember that we are always here to help. Please don’t hesitate to reach out for any inquiries or support. Your comfort and satisfaction are our top priorities. We look forward to hearing from you and hope to welcome you soon to Moose River Lookout!
If you are looking for information about booking at our vacation home, or about Moose River Lookout, we have dedicated pages about both. If you have any additional questions, please feel free to contact us anytime.
Quick Contact List
Onsite Contact:
Amy Shorette
Property Manager
(207) 668-6367
Vacasa Guest Support:
(800) 544-0300
Business Inquiries:
Gerry Caron
Owner (in photo)
(619) 777-8839
*A Note on Response Times
As mentioned above, the Caron family is located in San Marcos, California. This three-hour time difference means that while you are enjoying your morning coffee in Rockwood, we may still be starting our day. However, we check our contact form and chat messages multiple times daily. We appreciate your patience and look forward to helping you make the most of your time at Moose River Lookout. Thank you for choosing to stay with us and for supporting a family-owned Maine tourism business. We truly value your interest and look forward to hearing from you.
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